Payments and guarantees

PAYMENTS 

We accept all major credit and debit cards, as well as Paypal.

MY ITEM DID NOT ARRIVE OR IT ARRIVED DAMAGED, OR I WAS SENT THE WRONG ITEM?
It’s very rare, but if it happens to you we’re very sorry. Simply let us know within 14 days of receiving the item and we’ll rectify it for you. As part of our guarantee, if an artwork arrives damaged or is incorrect, we’ll happily get an express replacement sent out to you free of charge (It really helps if you send us a few photos of the damage or any other issues).

If an item arrived that is wrong and you want a refund, no problem, the incorrect item will just need to be returned, but we’ll cover the postage cost.

If an item is not delivered due to customer fault, for example, but not limited to, an incomplete address being given. Then additional shipping costs will be required to reship, or if a refund is wanted, you will need to cover the original outbound shipping cost.